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Windcave | How to Apply

Support article for Insider - 17 August 2023


Looking for a comprehensive payment solution to elevate your business? Look no further than Windcave. As an all-in-one payment solution, Windcave offers a seamless experience, including for mobile-only business’. Certified with all major credit card schemes and PCI DSS compliant, a Windcave account is your ticket to enhanced business operations and is a prerequisite for the Vital Field Services rollout.


With Windcave, you can provide your clients with several secure payment options integrated into NetSuite, reducing manual data entry and simplifying reconciliation. And now, with the new enterprise agreement, you’ll enjoy even better pricing and support than before. Experience the benefits of Windcave before your business is rolled onto Vital Field.


Offer your clients versatile payment options:

  • On-account: Secure card on file (encrypted, with the last 4 digits visible).

  • Pay-by-Link: clients can easily pay invoices with a single click.

  • In-store: Streamlined payment using integrated terminals, and clients.

  • Online ‘my account’: Future capability for clients to pay invoices and balances through an online portal. 


How to apply:  

  • Existing Windcave accounts: Expect an email from Windcave with simple instructions for signing up under the new agreement terms. 

  • New Windcave applications: https://sec.windcave.com/pxmi3/signup
    Make sure you have access to the following documents:

    • Full trust deeds (if applicable)
    • Front and backside of a valid Australian license. 
    • Correct POA (proof of address, that matches the legal and trading name) – no older than six months (a power bill, telephone bill, utility bill, tenancy agreement, government/council issued letter, insurance policy)- note: this generally cannot be an invoice
    • Correct POB ( bank statement no older than six months; this must show the legal name of the applying entity).


Don’t delay your application, as the process may take up to 6 weeks to complete. Learn more about Windcave on the Program Portal here


Join the future of seamless payments!


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