Once the Technician has been given access to the mobile app via their employee record, they will need to access the application on their mobile device.

NextService is a modern web application that has been optimised for use on mobile devices such as phones and tablets. It does not require to be downloaded and installed on the device.

Using the device web browser, NextService can be accessed via a convenient shortlink next.poolwerx.com.au 

Access NextService

1. Open the default browser application for the device. 
   • Safari is preinstalled for iOS devices or Google Chrome can be installed from the AppStore.
     For Android users, Chrome is the default web browser
2. Visit next.poolwerx.com.au
3. Login with the username and password issued to the technician
4. Add the  as a shortcut on their homescreen (below)

Create a shortcut for the app

Android users

1. Click on the three dots
   
2. Select Add to home screen

iPhone users

1. Click on the Share Icon
   
2. Select Add to Home screen

Troubleshooting

If you encounter issues loading the application then it is recommended to clear the device's web cache.

• For Safari on iOS visit the following Apple article https://support.apple.com/en-au/guide/iphone/iphacc5f0202/ios
• For Chrome on iOS and Android refer to the following Google support article https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid