Need to visually see what your technician can see to talk through solutions, or want to initiate a Sales Order from the mobile app so that all item line data is captured on creation (e.g task, technician etc)? Below are the instructions on how.
Watch the tutorial below, or click the PDF icon for the step-by-step instructions. 
For the best viewing experience, we recommend clicking on the full-screen icon below
11 STEPS
1. Welcome to the tutorial on how to emulate the technicians mobile app in NetSuite
2. You can emulate what your technician can see on their mobile app from within NetSuite via two ways.
The first step is to open NetSuite.
3. The first way is to emulate the mobile via the technicians employee record.
To do this, click into the Global Search bar
4. Type the technician's name. Click the employee record when it appears
5. When on the employee record, click Mobile Login
6. This will open another tab with what the technician can see on their mobile app.
7. The second way to emulate the mobile is via the Scheduler.
To do this, navigate to NextService > Scheduler > click Run
8. With your mouse, hover over the technician's name on the left hand side
9. In the pop-up window, click the mobile icon
10. Again, this will open another tab with what the technician can see on their mobile app.
11. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/1945153/Emulate-the-technicians-NextService-Mobile-app-view-in-NetSuite?iframeHash=trysteps-1
