Sometimes you may need to return stock to its supplier if it has been delivered faulty, oversupplied or if it is on consignment.
Watch the tutorial below, or click the 3 dotted icon (⁝) in IORAD to download the step-by-step instructions.
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20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier<div style="max-width: 100%; width: 800px; margin: 0 auto;"> <div style="display: none;"> <p style="display: none; text-align: center; margin-top: 10px;"> <i style="font-style: italic; font-weight: bold; color: #CCCCCC; font-size: 18px;">20 STEPS</i> </p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 1. Welcome to the tutorial on how to Return item to Supplier </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=1&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 1 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 2. The first step is to open Inventory subtab and click <b style="font-weight:normal;color:#00a2bb">Stock control</b> </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=2&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 2 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 3. Click <b style="font-weight:normal;color:#00a2bb">Returns</b> </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=3&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 3 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 4. Click <b style="font-weight:normal;color:#00a2bb">Return stock</b> </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=4&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 4 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 5. <b style="font-weight:normal;color:#00a2bb">Return no</b>. automatically generated number for tracking once other fields has been filled. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=5&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 5 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 6. Select which supplier you wanted the items to return to in<b style="font-weight:normal;color:#00a2bb"> Deliver to field</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=6&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 6 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 7. Select where the item is located in <b style="font-weight:normal;color:#00a2bb">Return from</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=7&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 7 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 8. Input the date when it will be returned in <b style="font-weight:normal;color:#00a2bb">Delivery Due</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=8&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 8 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 9. Under <b style="font-weight:normal;color:#00a2bb">Name/Reference</b>, you may input any reference information. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=9&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 9 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 10. Input the<b style="font-weight:normal;color:#00a2bb"> invoice number</b> if available from the initial order in <b style="font-weight:normal;color:#00a2bb">Supplier Invoice</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=10&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 10 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 11. Click <b style="font-weight:normal;color:#00a2bb">Save.</b> </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=11&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 11 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 12. Scroll down and Add the <b style="font-weight:normal;color:#00a2bb">stock items</b> to be returned and <b style="font-weight:normal;color:#00a2bb">specify quantities</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=12&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 12 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 13. Click <b style="font-weight:normal;color:#00a2bb">Add</b> </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=13&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 13 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 14. Review and finalize the stock return. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=14&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 14 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 15. You may click the<b style="font-weight:normal;color:#00a2bb"> x button</b> if you want remove the item to be returned. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=15&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 15 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 16. Click <b style="font-weight:normal;color:#00a2bb">Save and send </b>if you want save and send the item immediately to the supplier. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=16&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 16 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 17. <b style="font-weight:normal;color:#00a2bb">Send return email form</b> will pop up if you decide to return the item already or if you click send return. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=17&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 17 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 18. Fill out the Send return email and click <b style="font-weight:normal;color:#00a2bb">send</b>. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=18&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 18 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 19. Status of your return should be "<b style="font-weight:normal;color:#00a2bb">Sent</b>". </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=19&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 19 image" /></p> <p style='font-size: 15px; line-height: 136%; margin-top: 59px; margin-bottom: 51px;'> 20. That's it. You're done. <br /><br />Thank you for your time. </p> <p style="text-align: center;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=2371521&step_number=20&width=800&height=600&mobile_width=450&mobile_height=400&apply_resize=true&min_zoom=0.5" style="max-width: 100%;max-height: 100%;border: none;" alt="Step 20 image" /></p> </div> </div> <h3 style="display: none; font-size: 18px; margin-top: 89px; margin-bottom: 15px;"> Here's an interactive tutorial </h3> <i style="display: none; font-size: 15px; margin-top: 0; margin-bottom: 43px;">** Best experienced in Full Screen (click the icon in the top right corner before you begin) **</i> <p style="display: none;"> <a href="https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier">https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier</a> </p> <p class="skiptranslate" style="border: 0; min-width: 100%; margin-bottom: 0; height: 501px;"><iframe src="https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier?src=iframe&oembed=1" width="100%" height="500px" style="width: 100%; height: 500px; " referrerpolicy="strict-origin-when-cross-origin" frameborder="0" webkitallowfullscreen="webkitallowfullscreen" mozallowfullscreen="mozallowfullscreen" allowfullscreen="allowfullscreen" allow="camera; microphone; clipboard-write"></iframe></p>
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier
20 STEPS
1. Welcome to the tutorial on how to Return item to Supplier
2. The first step is to open Inventory subtab and click Stock control
3. Click Returns
4. Click Return stock
5. Return no. automatically generated number for tracking once other fields has been filled.
6. Select which supplier you wanted the items to return to in Deliver to field.
7. Select where the item is located in Return from.
8. Input the date when it will be returned in Delivery Due.
9. Under Name/Reference, you may input any reference information.
10. Input the invoice number if available from the initial order in Supplier Invoice.
11. Click Save.
12. Scroll down and Add the stock items to be returned and specify quantities.
13. Click Add
14. Review and finalize the stock return.
15. You may click the x button if you want remove the item to be returned.
16. Click Save and send if you want save and send the item immediately to the supplier.
17. Send return email form will pop up if you decide to return the item already or if you click send return.
18. Fill out the Send return email and click send.
19. Status of your return should be "Sent".
20. That's it. You're done.
Thank you for your time.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier