This guide outlines step-by-step instructions on how to process retail sales involving promotional products in LightSpeed,
Steps to Process a Sale with a Promotion
- Navigate to the Sell Screen in Lightspeed.
- Assign the Client to the sale.
- Add the Product/s to the sale.
- Search for the product in the search bar or scan the product's barcode.
- If the product is part of a promotion:
- Automatic Promotions: The discounted price will automatically apply, and the name of the promotion will display beneath the product.
- Promotions Requiring Additional Items: A promotional prompt will appear.
- Click Show Details to view the promotion details.
- Under Buy 1 of the following, view the product triggering the promotion.
- Click Get 1 of the following to view items attached to the promotion.
- Copy the "get 1 of the following" Product name for quick search, and add the additional product to the sale.
- Click the Pay button and process the sale as normal.
Overwriting Promotions
- Manually editing the price or discount of a product will override any promotions applied.
- Ensure any manual changes are intentional to avoid disrupting promotional pricing.