This article will help you with troubleshooting various Windcave issues.
Is the eftpos machine out of juice within hours of leaving it off the cradle while in sleep mode?
This is how to resolve the issue.
Place the MOVE5000 on the charging base
Hold down Clear + Func button (terminal will restart)
As soon as you see the Windcave screen press CLEAR (yellow button)
Enter pass code 5210
Select HW CONFIG
When prompted with ‘please insert smart card’ press the Menu button located at the top right hand side. The grey ‘dot’ button next to the #3 key
Select Control Panel
Select Terminal Settings
Select ECO mode
Select Backlight
Hold down Clear + Func button (terminal will restart)
As soon as you see the Windcave screen press CLEAR (yellow button)
Enter pass code 5210
Select HW CONFIG
When prompted with ‘please insert smart card’ press the Menu button located at the top right hand side. The grey ‘dot’ button next to the #3 key
Select Control Panel
Select Terminal Settings
Select ECO mode
Select Backlight
Adjust the x3 options below:
- Backlight time-out (screen goes to sleep, reduce this down to 10 seconds)
- Display normal level (reduce brightness) – like your mobile phone, reduce down the brightness for longer battery life
- Keyboard normal level (set the keypad backlight to OFF)
To return to the normal status
Reboot the terminal - Func + Clear