Lightspeed has a services module - eg for robot repairs - that can be made available as an add-on to Lightspeed.
This is an optional add-on to the standard Lightspeed instance and comes with an additional licence cost of 27.55 AUD excl GST per month per subsidiary. The module has to be requested via the Evolution team (vendor).
This link will bring you to the Lightspeed help pages:
Selling services in Retail POS
This article will show you how to create a service and take payment in Lightspeed.
CREATE SERVICE
Go to the sell screen, add product and customer.
Click on Create a service.
Review details, click next when done.
Add an item, add a new item or click on 'there is no item'.
OR
Add work description and location of the item(s). Click Next.
Enter how much time the repair will take and select the date on which the repair will take place.
Create the service.
PAYMENT
Important
The payment method used may affect what information can be edited on the sale. A sale with a service that is paid in full cannot be edited once processed. Partial payment or no payment sales with a service vary depending on how the sale was processed. For more information on editing sales with services, refer to the Managing services in Retail POS (X-Series) article.
If you want to take payment in advance, remove the item from the sell screen and add an assessment fee or a deposit on the parts you will be ordering. The height of the assessment or asking for a fee, is up to you.
For services that require a deposit, you can process a partial payment and then place the remaining on layby or on account for the remaining balance to be paid later.
For services that do not require any payment prior to completion, you can process the sale as a layby or on account sale as you would a partial payment.
Take payment as per normal.
Go to Services
Click on the dropdown to move to the next stage.
The icons on the overview page will show you the status of the scheduled repairs.
