This guide will show you how to return products to a supplier and link out to a guide on how to enter the credit note in Xero.
Note
Credits do not synchronise across the stack, they have to be manually added.
When a stock item is returned to a Vendor, there is a 3-step process to complete.
- Create a Return in Lightspeed.
- Return the items – Take the items out of stock
- Enter a Credit into the system when a Credit Note is received from the Vendor.
Step 1. Create a return in Lightspeed
Please follow the guide in the solution article:
Step 2: Return the items – Take the items out of stock
Return the items physically to the vendor.
Step 3: Enter a Credit into the system when a Credit Note is received from the Vendor.
Please follow the supplier flow in this solution article:
https://poolwerx.freshdesk.com/support/solutions/articles/13000107496-xero-create-a-credit-note