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Lightspeed | Vendor return process

This guide will show you how to return products to a supplier and link out to a guide on how to enter the credit note in Xero. 


Note

Credits do not synchronise across the stack, they have to be manually added.


When a stock item is returned to a Vendor, there is a 3-step process to complete. 

  1. Create a Return in Lightspeed. 
  2. Return the items – Take the items out of stock
  3. Enter a Credit into the system when a Credit Note is received from the Vendor.


Step 1. Create a return in Lightspeed

Please follow the guide in the solution article: 

https://poolwerx.freshdesk.com/support/solutions/articles/13000105494-lightspeed-how-to-return-stock-to-supplier


Step 2: Return the items – Take the items out of stock

Return the items physically to the vendor. 


Step 3: Enter a Credit into the system when a Credit Note is received from the Vendor.

Please follow the supplier flow in this solution article:

https://poolwerx.freshdesk.com/support/solutions/articles/13000107496-xero-create-a-credit-note



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