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Lightspeed - How to return Stocks to Supplier

Sometimes you may need to return stock to its supplier if it has been delivered faulty, oversupplied or if it is on consignment.



Watch the tutorial below, or click the 3 dotted icon  (⁝) in IORAD to download the step-by-step instructions.




View tutorial for detailed step by step 


For the best viewing experience, we recommend clicking on the full-screen icon below

20 STEPS

1. Welcome to the tutorial on how to Return item to Supplier

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2. The first step is to open Inventory subtab and click Stock control

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3. Click Returns

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4. Click Return stock

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5. Return no. automatically generated number for tracking once other fields has been filled.

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6. Select which supplier you wanted the items to return to in Deliver to field.

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7. Select where the item is located in Return from.

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8. Input the date when it will be returned in Delivery Due.

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9. Under Name/Reference, you may input any reference information.

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10. Input the invoice number if available from the initial order in Supplier Invoice.

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11. Click Save.

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12. Scroll down and Add the stock items to be returned and specify quantities.

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13. Click Add

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14. Review and finalize the stock return.

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15. You may click the x button if you want remove the item to be returned.

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16. Click Save and send if you want save and send the item immediately to the supplier.

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17. Send return email form will pop up if you decide to return the item already or if you click send return.

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18. Fill out the Send return email and click send.

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19. Status of your return should be "Sent".

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20. That's it. You're done.

Thank you for your time.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2371521/Lightspeed---How-to-return-Stocks-to-Supplier


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