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Vital Mobile Application for Technicians

Experience the convenience and efficiency of the Vital Mobile application designed specifically for field service technicians. With this app, you can effortlessly manage jobs, perform water tests, generate invoices, and accept payments while on the go, enabling you to provide excellent service to your clients.



Note:

The mobile application will go live in conjunction with the field service management component in Vital. During the initial phase of the Vital Water Test component, in-field you access Vital by typing in vital.poolwerx.com in your browser. Please note that the browser functionality is limited, and you are unable to connect to Spin devices via Bluetooth. You will need to manually enter the results into Vital.



Key Features:

  • Available on IoS and Android devices GPS navigation directs techs to the pool
    • For specific software requirements, please refer to the Apple store or Google Play store. Please note these requirements are for the standard Pooltrackr app requirements, however, will be applicable to the Vital app. 
    • It is important to know that your login credentials will not work on this Pooltrackr app.
  • GPS navigation - navigate to the pool location seamlessly
  • Send real-time "on the way" messages to clients directly through the app
  • Follow intuitive templates, including tasks, to ensure accurate and efficient job completion 
  • Connect directly to the Spin touch device via Bluetooth, eliminating the need for third-party apps
  • Record on-the-spot observations
  • Receive dosage and observations and receive immediate recommendations for proper treatment
  • Record completed tasks, visit notes and track products or chemicals used
  • Schedule follow-up visits, if required
  • Capture and upload photos for visual proof of completed work, with the ability to add multiple photos at once
  • Easily switch between current and previous visits, review notes or results, and updated future visit notes for recurring jobs. 


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