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Change set days for water test reminders

Learn how to amend the set days for water test reminder notifications in the Vital platform.


Here's a brief overview of the process:

  1. Log in to the platform
  2. Expand the menu by clicking "setup"
  3. Click Lab
  4. Click Email
  5. Adjust the number of days in the "Days before test due" field
  6. Repeat for SMS, if enabled.
  7. That's it!

If you prefer detailed written instruction, we've got you covered. Click the PDF icon to download the step-by-step instructions. 



To make things even easier, we've created a video tutorial that walks you through the Lab tab process. For optimal viewing, we recommend clicking on the full-screen icon   


6 STEPS

1. Welcome to the tutorial on how to change the set days for client water test reminder notifications.

Step 1 image

2. To get started, open Vital and log in. Then, expand the menu by clicking on "Setup".

Step 2 image

3. Click Lab

Step 3 image

4. Click Email

Step 4 image

5. Adjust the number of days before the water test is due by using the arrows in the "Days before test due" field to select the desired amount.

If SMS is enabled, repeat the process for SMS reminders.

Step 5 image

6. That's it! You've successfully updated the set days for reminder notifications.

If you have any questions or concerns, please don't hesitate to contact the support team.

Step 6 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2189965/How-to-change-the-set-days-for-client-water-test-reminder-notifications



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