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Update default message for water test results

Learn how to amend the default message for sending water test results. 


Here's a brief overview of the process:


  1. Open the portal and log in.
  2. Click the "+" symbol to expand the setup menu.
  3. Click the ">" symbol to expand the lab menu.
  4. Click on "Email".
  5. Scroll down to find the section for adjusting the water test results text.
  6. You can use merge tags to insert standard terms as needed.
  7. Click "Save" to save the changes.
  8. Repeat for SMS, if enabled.
  9. That's it!

If you prefer detailed written instruction with visuals, we've got you covered. Click the PDF icon to download the step-by-step instructions. 



We've created a video tutorial that walks you through the process to make things even easier. For optimal viewing, we recommend clicking on the full-screen icon   


9 STEPS

1. Welcome to the tutorial on how to update the default email message for water test results

Step 1 image

2. Open the portal and login

Step 2 image

3. Click the + symbol to expand the setup menu.

Step 3 image

4. Click the > symbol to expand the lab menu

Step 4 image

5. Click on Email

Step 5 image

6. Scroll down to find the section for adjusting the water test results text. 

Step 6 image

7. Utilise merge tags to insert standard terms as needed.

Step 7 image

8. Click Save to save the changes.

Step 8 image

9. Congratulations! You have successfully updated the default email message for water test results.

If you encounter any issues, please don't hesitate to contact our support team for assistance.

Step 9 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2200505/Update-the-default-email-message-for-water-test-results




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