Learn how to amend the default message for sending water test results.
Here's a brief overview of the process:
- Open the portal and log in.
- Click the "+" symbol to expand the setup menu.
- Click the ">" symbol to expand the lab menu.
- Click on "Email".
- Scroll down to find the section for adjusting the water test results text.
- You can use merge tags to insert standard terms as needed.
- Click "Save" to save the changes.
- Repeat for SMS, if enabled.
- That's it!
If you prefer detailed written instruction with visuals, we've got you covered. Click the PDF icon to download the step-by-step instructions.
We've created a video tutorial that walks you through the process to make things even easier. For optimal viewing, we recommend clicking on the full-screen icon
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **